FAQs

Yes, you can attach hooks directly onto the Titan Tray MKIII planks. The Titan Tray MKIII features hook attachment channels under each plank that allow you to attach hooks directly to the plank without needing eye bolts. Specifically:

There are hook attachment channels under each plank, accommodating "S" and "J" hooks, eliminating the need for eye bolts and similar accessories.

This hook attachment system is one of the new features of the MKIII version that enhances its versatility and ease of use. Providing a convenient way to secure various types of gear directly to the tray planks without requiring additional hardware or modifications.

It is generally not recommended to wash your Titan Tray in an automatic car wash, for the following reasons:

• Risk of Scratches: Automatic car washes that use bristle brushes can potentially scratch the surface of the Titan Tray, which is coated with a stipple powder for durability. This coating can be damaged by abrasive materials.
  
• Chemical Exposure: Some automatic washes use harsh chemicals that may not be suitable for the materials used in the Titan Tray. Over time, these chemicals can degrade the finish or protective coating.
  
• Design Considerations: The Titan Tray is designed for heavy-duty use and may have accessories or attachments that could be dislodged or damaged in a car wash environment.
  

For best results, it is advisable to wash the Titan Tray by hand using mild soap and water, ensuring that you maintain its appearance and integrity. If you must use an automatic wash, opt for a touchless wash that minimizes physical contact with the tray.

The Titan Tray is designed to be compatible with a variety of accessories and mounting systems. Here are the key points regarding accessory compatibility:

• Universal compatibility: The Titan Tray is compatible with any brand of roof rack that features a mounting channel.
  
• Accessory channels: The Titan Tray features exclusive accessory channels that provide flexibility in mounting various accessories. These channels accept Drop-&-Turn bolts provided with accessories.
  
• Versatile mounting options: The tray allows mounting of accessories such as awnings, LED light bars, high lift jacks, shovels, axes, recovery tracks, and storage bags.
  
• Adjustable design: The MKIII version includes adjustable planks, more channels, and more attachment points, enhancing its versatility.
  
• Hook attachments: The tray features hook attachments under planks that accommodate "S" and "J" hooks, eliminating the need for eye bolts and similar accessories.
  

Titan Tray is designed to accommodate a wide range of accessories. However, to ensure perfect compatibility choose products designed and tested to fit by Rola.

The MKIII Titan Tray features adjustable planks that provide enhanced versatility and customisation options such as:

• Dual mounting channels: Each plank is equipped with dual mounting channels on the top, allowing flexible positioning and attachment of accessories.
  
• Adjustable spacing: The planks can be adjusted and repositioned to accommodate different load sizes and shapes. Allowing you to optimise the tray's layout for your specific cargo needs.
  
• Extra planks: The system allows for adding extra planks if needed.
  
• Versatile attachment: The adjustable design enables you to secure various types of gear and equipment more efficiently.
  
• Hook attachments: There are hook attachment channels under each plank, allowing you to attach gear directly to the plank without needing eye bolts.
  
• Corner entry points: The tray includes channel entry points on each corner block, providing additional mounting options.
  
• Centre entry point: The outer edge channels feature a new centre entry point, increasing usable space and attachment flexibility.

The adjustable plank system allows you to customise the tray's configuration to best suit their specific load requirements, making the MKIII Titan Tray highly adaptable for various uses and cargo types.

The Ridge Mount system is designed to be a lightweight yet sturdy mounting solution for the Titan Tray. It is designed to attach to the vehicle's factory channels and mounting points, requiring no drilling or modification to the vehicle. The weight varies depending on version but is generally between 7 and 10 kg.

The weight of the Titan Tray varies depending on the specific model and size.

• The 1200x1500mm version of the Titan Tray MKIII weighs 20kg.
• The 2000x1400mm version of the Titan Tray weighs 28kg.

It is important to note that the weight can vary based on the dimensions of the tray. The Titan Tray is designed to be lightweight while still maintaining strength and durability. This lightweight design allows users to maximize their payload capacity within their vehicle's roof load limits.

Depending on your vehicle and configurations the Titan Tray assembly could take anywhere from 30 minutes to an hour, depending on technical skills and experience. With ROLA’s comprehensive fitting instructions, Titan Tray is designed for simple assembly.

The Titan Tray can be mounted to your vehicle in a few different ways:

• On top of existing roof rack crossbars: The Titan Tray comes with T-bolt connectors that allow it to be mounted directly on top of most roof rack crossbars that have a mounting channel.
  
• Using the Rola Ridge Mount system: This is a dedicated mounting system for the Titan Tray that attaches directly to your vehicle's roof.
  
• On factory longitudinal rails: A Rola Low Mount system can be purchased to mount the tray to factory longitudinal roof rails.
  
• On fixed mounting points: Some vehicles have fixed mounting points on the roof that the tray can be attached to with the right connectors.
  
• When mounting the Titan Tray, always ensure you follow the product fitment instructions and consider your vehicle's specific roof load rating when installing and using the Titan Tray.
  

Your outer planks are loose because you have not fully completed the assembly process. Here are a few key points to consider:

• Loose screws: The instructions mention to initially screw the planks together loosely. As stated in the guide: "Don't tighten the screws too much otherwise you'll find a couple of upcoming steps really hard".
  
• Mounting blocks: You need to insert the mounting blocks between the outermost inner planks and the side planks. This step helps secure the structure.
  
• Interconnecting blocks: These blocks need to be inserted in the gaps between the mounting blocks. They are crucial for binding the internal planks together, especially when using the Ridge Mount or Low Mount systems.
  
• Final tightening: After inserting all the blocks and completing the assembly, you should tighten all the screws to secure the structure.
  
• Corner pieces: Ensure the corner pieces are correctly inserted. Inserting them incorrectly can cause alignment issues.

To fix your loose outer planks:

• Check that you have inserted all the necessary mounting and interconnecting blocks.
  
• Ensure all corner pieces are correctly placed.
  
• Verify that all screws are in place.
  
• Once you have confirmed everything is in its proper position, tighten all the screws securely.

If you are still having issues after following these steps, you may want to consult the instruction manual or contact Rola customer support for further assistance.

The Titan Tray has a static load rating of 400kg. It  is important to note that while the tray itself can support up to 400kg, the actual maximum load you can carry depends on your vehicle's roof load rating, always check the owners manual to determine this. Note also that this is a static load rating and only applies when the
vehicle is stationary. When in motion the Titan Tray load rating reduces to
100kg.

The Titan Tray is designed to be lightweight yet strong. The 1200x1500mm version weighs only 20kg, allowing you to maximize your payload capacity within your vehicle's roof load limits. When using the Titan Tray, always consult your vehicle's owner manual to determine the maximum roof load rating and ensure you don't exceed it, regardless of the tray's higher capacity.

Titan Tray has the following patented features:

• Patented channels on all outer edges: The Titan Tray features patented channels along all of its outer edges. These channels provide flexibility for mounting accessories.
  
• Centre entry points: The patented outer edge channels include new centre entry points, which increase usable space and attachment options.
  

These patented elements contribute to the tray's versatility and ability to accommodate various accessories and mounting configurations. The patented channels, combined with other features like adjustable planks and hook attachments, allow users to customise the tray for their specific needs and mount a wide range of accessories securely

The maximum load rating for the Titan Tray MKIII is 400kg. This is an increase from the previous model, which had a load rating of 300kg. However, it is important to note that the actual maximum load you can carry depends on your vehicle's specific roof load rating, which is often lower than the tray's capacity. For example:

• The Titan Tray itself is rated to hold up to 400kg.
  
• Many vehicles have a roof load rating of around 100kg.

When used with the Rola Ridge Mount system, the combined Titan Tray and Ridge Mount are rated to hold 300kg. Always consult your vehicle's owner manual to determine the maximum roof load rating and ensure you do not exceed it, regardless of the tray's higher capacity. Additionally, off-road capacity may be less than on-road capacity.

The Titan Tray comes with a 5-year warranty. This warranty covers the product against defects in materials and workmanship under normal use and service conditions. It's important to note that this warranty is provided by ROLA, because we’re confident in the durability and quality of the Titan Tray.
When considering the warranty, keep in mind:

• The warranty covers manufacturing defects, not damage from misuse or normal wear and tear.
  
• To maintain warranty coverage, it's important to use the tray as intended and follow any care instructions provided by the manufacturer.
  
• If you experience any issues with your Titan Tray within the 5-year period, you should contact ROLA or the retailer you purchased it from to discuss potential warranty claims.
  
• Keep your proof of purchase, as this may be required for any warranty claims.
  

This 5-year warranty period is a testament to the Titan Tray's robust construction and ROLA's commitment to product quality.

Interlocking blocks are crucial components when using the Titan Tray with the Ridge Mount or Low Mount system. They ensure the tray's planks are securely fastened together, enhancing the overall stability and performance of the roof rack setup.

We have roof racks for the majority of vehicles, by going through the fit finder tool on the Rola website you will be able to determine the best roof rack for your vehicle. Fitting roof racks onto a new vehicle will not impact your warranty.

If you already have roof racks on an existing vehicle and want to move them to a new vehicle we recommend you give us a call so we can check and confirm compatibility.

Yes, we have a nationwide network of approved installers, simple select the roof rack you are interested in and click ‘request quote’. The closest installer to you will receive the enquiry and be in touch.

If your sunroof slides back to open there is no issue having roof racks on your vehicle. If you have a sunroof which opens upwards you will need to check the height that it opens and the clearance of the underside of your roof racks. Give us a call and we can help you figure this out.

To be safe we do recommend professional installation, however the majority of roof racks can be installed at home by someone who is fairly technically capable provide the instructions are closely followed.

There are some exceptions where the fitment of a track system or drilling into the vehicles roof is required, these fitments need to be done by a professional installer.

No, it is not recommended to use Rola roof racks on a different vehicle model than they were designed for. Rola roof racks are designed and tested for a specific vehicle and are not able to be used on a different vehicle to ensure maximum safety.

There are several ways to determine which Rola roof racks fit your specific vehicle:

• Visit ROLA’s official website and look for a vehicle fit guide.
• Contact a ROLA distributor.
• Determine if your vehicle has fixed mounting points, raised rails, or bare roof, as this will affect which Rola rack system you need.
• Ensure you know your vehicle's exact model, year, and any roof specifications to get the most accurate fit information.
  

First work out what you need, traditional cross bar roof rack systems are composed of 3 components.

• Crossbar- these do most of the heavy lifting and run across your vehicle. The crossbar has inbuilt channels that allow for fitment of accessories and tiedown points, such as brackets, straps, holders, and carriers. There are two main types of crossbars with a choice between the aerodynamic and sleek sports design, or the powerful Heavy Duty (Commercial) design.
  
• End Supports- these are the connection piece between the crossbar and mounting kit. End supports take different shapes depending on the vehicle they are attached to and are specifically designed for the type of mounting kit and crossbar used.
  
• Mounting Kit- unique to each individual vehicle, designed for that make, model and year. Rola mounting kits are carefully engineered and tailored to each vehicle to ensure a secure fit. Each mounting kit is designed to fit roof racks to rails, anchor points, door straps, tracks, and much more.

For price and availability contact your local stockist.

It is important to note that the actual weight capacity may vary depending on the specific Rola roof rack model and the vehicle it's being installed on. Always check the product specifications and your vehicle's manual for the exact weight limits applicable to your situation. When using roof racks, always consider:

• The weight capacity of the rack itself.
• The maximum roof load specified by your vehicle manufacturer.
• The combined weight of the rack and the items you are carrying.

For more details on this see the Load Rating Explained document

Yes, but only if the Rola roof racks feature the global accessory channel. The global channel is used by all roof rack manufactures around the world to attach accessory carriers such as ski, bike and watercrafts on the roof rack.

Using roof racks offers several advantages for vehicle owners, particularly those who require additional storage space for various activities:

• Increased Storage Capacity - Roof racks significantly enhance the carrying capacity of a vehicle, allowing for the transport of larger and bulkier items that wouldn't fit inside the car.
• Improved Safety - Transporting large items inside the vehicle can pose safety risks, such as obstructing views or causing unsecured items to shift during transit. Roof racks provide a secure way to transport these items, reducing the likelihood of accidents related to improperly secured cargo. This ensures a safer driving experience for both the driver and passengers.
• Convenience and Efficiency - Roof racks make loading and unloading gear easier and quicker. Instead of struggling to fit everything inside the vehicle, users can simply place items on the roof rack, saving time and effort when preparing for trips.
• Long-lasting Investment- Many roof racks are constructed from durable materials such as aluminium or steel, ensuring they withstand various weather conditions and heavy use. This durability means that roof racks can be a worthwhile investment, providing long-term value for those who frequently engage in outdoor activities or require extra storage.
  

The vertical bike rack can be used on rougher terrain, due to the following:

• The Rola VBR is built tough and designed to withstand harsh Aussie conditions. Featuring a patented two-stage coating system (MetalShield) with e-coat and powder coating.
• The rack includes an anti-rattle system for extra stability on rough roads.
• The VBR is made from high-quality steel and featuring anti-crush tubes.
• The rack can handle up to 27kg per bike, sufficient for most off-road bikes.
• The cam buckle strap system and wheel loops are designed to securely hold bikes in place.

If you are planning to use the Rola VBR for off-road trips, make sure you:

• Contact Rola to inquire about off-road use recommendations.
• Ensure your vehicle's hitch is rated for off-road use with the added weight of the rack and bikes.
• Take extra precautions to secure the bikes when driving on rough terrain.
• Start with mild off-road conditions and gradually test more challenging terrain if needed.

Remember, even if the rack can handle off-road conditions, you should always prioritise safety and follow the manufacturer's guidelines.

Yes, the Rola VBR (Vertical Bike Rack) series can accommodate e-bikes. Here are the key points regarding e-bike compatibility:

• Weight capacity: The Rola VBR has a weight capacity of 27kg per bike. This is sufficient for most e-bikes, which typically weigh between 20-25kg.
• Total weight capacity:

- The VBR3 (3-bike model) has a maximum total weight capacity of 81kg.
- The VBR5 (5-bike model) has a maximum total weight capacity of 135kg (dependent on towbar capacity).

• Versatility: The rack is designed to fit bikes with wheel sizes ranging from 20 inches up to 29 inches and can accommodate tires up to 3.7 inches wide.
  
• Secure mounting: The rack uses wheel cradles and straps to secure bikes, which is suitable for the heavier weight of e-bikes.
  

Yes, you can fit kids' bikes on the Rola VBR (Vertical Bike Rack). The Rola VBR is designed to accommodate a wide range of bicycles, including smaller bikes. Always keep in mind:

• VBR can fit bikes with a minimum wheel size of 20 inches. This includes many kids' bikes, which typically have wheel sizes ranging from 20 inches to 24 inches.
• Each bike can weigh up to 27kg, which is sufficient for most kids' bikes and even some lightweight adult bikes.
• The rack is designed to securely hold various bike types, from BMX bikes to e-bikes, making it suitable for a family with different bike sizes.
• When loading bikes onto the rack, it is recommended to load the smallest bikes first to optimize space and ensure a stable configuration.
• The Rola VBR uses wheel cradles and cam buckle straps to secure the bikes, ensuring they are held firmly in place during transport.
  

The 60% overhang law refers to regulations limiting the rear overhang of vehicles. Here are the key points about this law and how it relates to Rola vertical bike racks:

1. The 60% overhang rule states that the rear overhang of a vehicle must not exceed the lesser of:

• 60% of the vehicle's wheelbase, or
• 3.7 meters

2. The rear overhang is measured from the centre of the rear axle to the extreme rear of the vehicle, including any load or attachments.

3. This law applies to most vehicles, including cars with bike racks attached.

4. For Rola vertical bike racks:

• When installed on a vehicle, the bike rack and bikes become part of the vehicle's rear overhang.
• The total overhang (including the rack and bikes) must comply with the 60% rule.

5. Compliance depends on:

• The vehicle's wheelbase
• The length of the bike rack when extended
• The size of the bikes being carried

6. Smaller vehicles with shorter wheelbases may be more likely to exceed the 60% limit when carrying multiple bikes.

7. While the law was originally designed to limit vehicle design, it is now applied to temporary attachments like bike racks as well.

8. Exceeding this limit could potentially result in legal issues, as the vehicle would not meet required specifications.
To ensure compliance when using a Rola vertical bike rack, you should:

• Measure your vehicle's wheelbase
• Calculate 60% of the wheelbase
• Measure the total overhang with the rack installed and bikes loaded
• Ensure the overhang does not exceed either 60% of the wheelbase or 3.7 meters
  

The maximum tow ball weight is specified by the vehicle manufacturer, find this information in your owner’s manual.

The Vertical Bike Rack can accommodate a wide range of bike sizes:

The rack is designed to accommodate a wide range of bike types, including:

• BMX bikes
• Road bikes
• Mountain bikes
• E-bikes
• Maximum tire width: 3.7 inches

The rack can handle bikes with wheel sizes ranging from 20 inches up to 29 inches.

The maximum individual bike weight that a single cradle can take on the Rola VBR (Vertical Bike Rack) is 27kg.

The Rola VBR5 has a single bike capacity is 27kg, with a fully loaded capacity of 135kg meaning you can load up with 5 e-bikes within the limits.

This 27kg per bike capacity applies to both the 3-bike (VBR3) and 5-bike (VBR5) models of the Rola Vertical Bike Rack. This weight limit is sufficient to accommodate most standard bicycles as well as e-bikes, which typically weigh between 20-25kg.

It's important to note that while each cradle can support up to 27kg, users should always ensure they're not exceeding the total weight capacity of the rack or their vehicle's towbar capacity.

The maximum weight capacity of the Rola VBR (Vertical Bike Rack):

• Per bike capacity: The VBR has a weight limit of 27kg per bike for both the 3-bike (VBR3) and 5-bike (VBR5) models.
  
• Total capacity for VBR3: The 3-bike model (VBR3) has a maximum total weight capacity of 81kg.
  
• Total capacity for VBR5: The 5-bike model (VBR5) has a maximum total weight capacity of 135kg. However, this is noted as being "dependant on towbar capacity."
  
• E-bike compatibility: The rack is designed to accommodate e-bikes, as long as each bike is within the carrier's maximum bike weight of 27kg.
  
• Versatility: The rack can handle bikes with wheel sizes ranging from 20 inches up to 29 inches and can accommodate tires up to 3.7 inches wide.

It is important to note that while the rack itself may be capable of handling these maximum weights, the actual weight you can safely carry may be limited by your vehicle's towbar capacity. Always check your vehicle's specifications and ensure you are not exceeding any weight limits set by your vehicle manufacturer.

The VBR will be free from defects in materials and workmanship for the duration of the applicable warranty period of 5 years

The Rola VBR5 vertical bike rack has a width of 450 mm (17.7 inches). This dimension is part of the overall rack dimensions, which are 1900 mm x 450 mm x 180 mm (74.8 inches x 17.7 inches x 7.1 inches). The 450 mm width allows the rack to accommodate up to 5 bikes while maintaining a relatively compact profile when mounted on the vehicle. This design helps to minimise the additional width added to the vehicle when the rack is installed, which is important for manoeuvring in tight spaces and parking.

You can buy a Rola bike rack for your car at several retailers. Here are some options:

• Roof Racks Galore: You can check their website for availability and pricing.
  Website: Roof Racks Galore
  
• Supercheap Auto: This retailer has various Rola bike carriers. You can visit their website or local store for more details.
  Website: Supercheap Auto
  
• Anaconda Stores: Anaconda also carries a range of bike racks and accessories, including Rola products. You can check their website or visit a local store.
  Website: Anaconda
  
• A1 Roof Racks & Accessories: They stock various Rola Titan Trays and accessories. You can find different sizes and configurations available for purchase.
  Website: A1 Roof Racks
  
• ROLA webstore: Check out the range on directly through the ROLA.
  Website: ROLA
  

In some cases, you may be required to have a ligh board and or license plate holder if your bike carrier obscures your vehicle's tail lights or license plate. A lighting board can significantly improve your visibility to other drivers, especially at night or in poor weather conditions. The need for a lighting board often depends on your specific vehicle and bike carrier combination. Some carriers may not obstruct lights, while others might.
To determine if you need a light board and or license plate holder for your specific Rola bike carrier:

• Check your local traffic regulations regarding bike carriers and vehicle lighting.
• Assess whether your bike carrier obscures your vehicle's lights or license plate when installed.
• Consult the user manual for your Rola bike carrier for any recommendations about lighting boards.

If in doubt, consider adding a lighting board for increased safety and legal compliance.

The Rola Shovel Holder is designed for secure and reliable storage, ensuring your shovel is safely mounted during travel. It typically features robust mounting options and is ideal for everyday use. On the other hand, the Rapid Shovel Holder includes a quick-release mechanism that allows for faster access to your shovel when you need it most. This can be particularly advantageous in emergency off-road situations where time is critical. Both options provide durability and functionality, catering to different preferences and needs for off-road adventures.

Yes, the Shovel Holder is compatible with the Titan Tray and most standard roof racks on the market.